RMA Request

Please complete the form below and get your Return Material Authorization Number. 


Before proceeding with the RMA form:

Depending on the error, the issue may be remedied with a few simple troubleshooting steps.

Have the batteries been replaced or recharged? If not, please replace the batteries. (Follow the operating instructions provided in the User manual) If you have changed the batteries and there is no change, please continue with the form.

Please check the FAQ-section for troubleshooting and technical basic support.

RMA Request

1. Reason for contacting us
2. Personal Information
3. Product Information
4. Error Information (please tick)
5. Information on welding conditions at which the error occurs
6. Upload an image
Submit RMA